Associate Application Engineer (f/m/d)

• Direct interface to engineers at the customer and Renesas design partners
• Eager to learn overall connectivity system architecture,
• Prepare Proof of Concepts or customer requirement
• Train: customers, internal FAE’s, Design houses
• Software problem solving, debugging, presentation skills
• Contribute to product manuals and collateral.
• Keep web portal, forum and FAQ sheet up to date
• Familiar with bug tracking databases and sw release procedures
• Ready to travel worldwide on demand basis ~10-20% within a short notice
• Familiar with JIRA, Confluence, SDLCs
• Meet the group targets for ticket resolution (Time open to close, % of ticket which need R&D involvement)
• Customer satisfaction level
• Generated output in documentation and training material
• The number of SW examples created

• Fresher to maximum 2 years of experience in customer support of wireless IC’s preferably WiFi and Bluetooth (low Energy)
• Key skills: Wireless protocols, hands-on Embedded C on ARM cortex microprocessors,
• Debugging skills, knowledge of low-level drivers (UART, SPI, I2C)
• Experience with different IDEs (Keil, IAR, Eclipse).
• Strong communication skills, Direct interface to engineers at the customer, understanding their needs, must be able to build and maintain good internal and external relations.

Being part of the Renesas Analog and Connectivity Technical Support team, the person is responsible for providing expert technical embedded firmware and software support to customers and the Renesas Field Application Engineers. This is a hands-on position.

The person must know the basics of embedded software on ARM microcontrollers and be familiar with Keil or Eclipse IDEs and debugging tools. This position requires to be a staff engineer who can take a responsible role in larger customer projects and act as an interface to internal Renesas development teams as well as to its design partners and customers.

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
 
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’     
 
At Renesas, you can: 

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  
• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. 
• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    

Are you ready to own your success and make your mark?  

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
 
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’     
 
At Renesas, you can: 

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  

• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. 

• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    

Are you ready to own your success and make your mark?  

Join Renesas. Let’s Shape the Future together.  

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.