Title:  Senior Customer Service Staff

The Job

• Develop appropriate supply chain strategies.
  • Asset management and/or enhanced logistic engagement (VMI)
  • Alignment on service program health and strategy
  • Facilitate VMI monitoring / execution in cooperation with Asset Management
• Supporting Ramp Activities
  • Ramp Up: Validating opportunities, sample tracking and forecast/order timing for BOM
  • Ramp Down: Co-ordination of demand, stock levels and timing to mitigate risk
• Supporting customer business review meetings
  • Preparing and presenting regular data on supply / demand health
  • Driving necessary actions for business health
• RFQ support
  • Data validation – product / volume verification, data cleansing etc.
  • Contract negotiation supply risk analysis – changes in demand +/- in alignment to forecast.

You Profile

• Ability to adapt to change and work in a fast-paced environment with a good resilience to stress.
• Detail-oriented with strong analytical, organizational and problem-solving skills.
• Self-starting critical thinker with the ability to work in teams and cross regions with a proactive approach.
• Consistently deliver high-quality customer service with focus on building trusting relationship
• Confident with communicating, analyzing and presenting internally and externally
• Good analysis Skill
• University degree in Business/Finance related

Renesas Electronics Corporation (TSE: 6723) empowers a safer, smarter and more sustainable future where technology helps make our lives easier. A leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at renesas.com. Follow us on LinkedIn, Facebook, Twitter, YouTube, and Instagram.

Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.

We are committed to creating a diverse culture where everyone is included and feels a sense of belonging. For more information, please read our Diversity & Inclusion Statement.