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Title:  Customer Success Engineer

Requisition ID:  51742
Department:  MCU Regional Business Development Department
Location: 

US

Job Function:  Engineering

Job Type:  Permanent - Full Time 

Travel Required:  Up to 25% 

Remote Work Available:  Yes 

 

Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world. Our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure, and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of the electronics you rely on every day; you may not see our products, but they are all around you.

 

Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. We at Renesas want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world.

 

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Reality AI, a Renesas company, provides machine learning software for real-time analysis of sensor data to be used on microcontrollers and other very small processors. We are seeking someone to assist our customers with instrumentation issues - selecting sensors, locating and mounting them, establishing data collection pathways including signal processing, and generally helping customers with data collection.

 

Reality AI is a startup that was recently acquired by Renesas Electronics and is now growing very rapidly as part of the Renesas family. Join us and have the best of both worlds - a startup culture inside a large, stable, public company!

 

Responsibilities include:

  • Support customers working on AI/ML projects with Reality AI software by helping with sensor evaluation, selection, and implementation.
  • Become our in-house expert on complex and intertwined issues involving machine learning and instrumentation design, working closely with our AI Engineering, Customer Success, and product development teams.
  • Analyze and make recommendations on the most effective combination and placement of sensors, signal conditioning and processing, and data collection methodology
  • Work closely with the customers, technical team, business development team, and the business and technical leaders for the AI-IoT Center of Excellence at Renesas Electronics, and the Reality AI software product line.

 

Qualifications:

  • Significant and demonstrable experience working on engineering problems associated with sound, vibration, accelerometry, radar and/or other sensing modalities.
  • Strong understanding of the signal processing chain for sensor data.
  • Experience with machine learning / AI is not required, but a strong plus.
  • Initiative and drive, with the ability to get things done.
  • Able to be a strong team player in a global team
  • Excellent presentation and organization skills
  • Good interpersonal skills and team spirit
  • Valid existing residence and work permit for the USA are required
  • Flexibility to work in an office when needed. This is a hybrid position, with both remote and in-office work

 

 

Renesas Electronics America is an equal opportunity and affirmative action employer committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.