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Title:  Staff Field Applications Engineer (FAE)

Department: 
Location: 

Shanghai, CN

Job Function:  Field Applications Engineer

 

 

Job Title:

Senior Field Application Engineer (BLE)

 

Department:

Sales

 

Direct Supervisor:

Field Applications Manager

 

Location:

Shanghai

 

Country:

China

 

Career Level:

Experienced Professional

1

Job Purpose: (1 or 2 sentences explaining why the job exists and what it needs to achieve)

 

1: To support all north / east China region connectivity customer with deep technical expertise to enable customer to move from evaluation through to design/production with different Renesas connectivity product family (BLE / WIFI and other wireless product).

2: Experienced professional for customer support

2

Dimensions:

Summarise any numerical facts and figures that are relevant (if any) to the scale and degree of activity of the job such as:

  • Promote/guide customer design/debug Renesas wireless product family
  • Work closely with sales and BU for customer design win
  • Guide distributor FAE on Renesas wireless product family  

3

Principal Accountabilities: (the 6-8 main areas of responsibility)

 

  • Support Sales promote Renesas connectivity product family.
  • Keep close contact with Renesas application teams locally and BU, also keep good relationships with customer, team work for customer project design in / design win
  • Consulting customer on technical matters related to Renesas BLE / WIFI and other connectivity products: bridging between experts in the BU and customer where necessary.
  • Supporting customers implementing SW features that will require a level of hands-on co development/support & debug - including features still in development phase in BU.
  • Feeding back customer issues and escalations into the BU. Also highlighting features for next generation SoC, tools, SW features etc…

4

Key Performance Measures: (How will success in the job be measured? These should relate to the Principal Accountabilities.)

 

  • Numbers of “design ins / design wins:
  • Customer Satisfactions in terms of Quality of service (Technical Support)

5

Knowledge, Skills and Experience: (What is required for fully acceptable performance in the job? Typical number of years’ experience, specific skills/knowledge – technical and non-technical)

 

  • 5+ years of experience on Embedded MCU application/system-level software development or related position/experience----100% necessity
  • Track record in MCU /MPU software development including  RTOS
  • Experience in developing with embedded C from ground up OR extensive experience in similar programming environment is required.
  • Thoroughly experienced with tool-chains (e.g. Keil/IAR/GCC/Eclipse etc..), debuggers & general too chains
  • Experience of wireless stacks/mixed signal/protocol level s/w handling capability is an key advantage (especially Bluetooth / WIFI / UWB / NBIOT)
  • Knowledge with MCU Hardware system design, such as interface design (UART, I2C, SPI), clock design, power design, etc.
  • RF knowledge also an advantage
  • Excellent communication skills with ability to articulate complex technical subjects in a confident and clear way, strong customer facing skills

6

Qualifications: (enter formal qualifications; e.g. degrees or exams, typically necessary to do the job)

  • University degree in Electronics Engineer or equivalent
  • Be good at oral/written English
  • Strong communication/interpersonal skills

7

Key Relationships: (What are the key internal and external relationships necessary for achievement of the job accountabilities)

Accountable

  • Strong collaboration skills. Customer centric
  • Focus on the end result. (getting customer to use Renesas device)

8

Organisation Chart: (insert job titles - not names - of direct line manager and direct reports if applicable)

Reporting to: Field Applications Manager

Direct reports: N/A