Title:  Quality and Reliability Staff Engineer

Quality Assurance & Reliability Engineer (Automotive product Support)

Location: San Jose, CA

 
Renesas Electronics America, Inc. is looking for a Quality Assurance & Reliability Engineer interested in being part of the Quality Assurance team located in San Jose, California supporting Automotive products and customers.

Renesas Electronics America is a premier supplier of advanced semiconductor solutions. A subsidiary of Renesas Electronics Corporation, we are the world’s number one supplier of microcontrollers.  A primary aim of Renesas Electronics America is to ensure that customers have easy, rapid access to the complete system solutions they need – chips, hardware/software tools, application assistance, manufacturing – so they can quickly address market opportunities. Renesas Electronics America measures its success by its customers’ success and makes customer satisfaction a number one priority.

Responsibilities:

This engineer is responsible to manage multiple customer accounts supporting the following items listed below:

• First line Customer interface for quality issues, FA claims registration, reporting, meeting to explain our FA report and environmental information. 
• Support Sales & Marketing to answer technical questions regarding product quality.
• Manage QMS requirements to maintain IATF16949 certification for automotive business.
• PPAP, PSW, PCN (Product change Notification) support, generation, and submission for automotive Customers
• Support requests for Reliability Report/Data, Qualification Report/Data, FIT Rate, environmental report (RoHS, REACH and EICC) and Soft Error Rate (SER), etc.
• Support Internal, External (IATF16949), and Customer audits
• Perform Customer spec reviews and answer Customer questionnaires
• Communicate with overseas offices to request necessary data to answer customer & sales inquiries.
• OEM customer support for new business & technical issues
• Create product quality presentations for Sales & Marking campaigns to customers.
• Other projects as assigned
• Support new automotive products qualification and reliability qualification process

Requirements:

• Minimum 8 years + BSEE or 6 Years + MSEE experience as Customer Quality Assurance Engineer supporting automotive Tier1 customers:
• Answering Customer technical questions
• AEC-Q100 revision H and AEC-006 qualification 
• Production Line audit experience (VDA6.3 audit style) 
• Customer Claim Support
• Environmental (RoHS, REACH, EICC)
• PPAP, PSW, & PCN submission
• 8D Problem Solving report
• TS16949 or IATF16949 certification requirements
• Support new automotive products qualification and reliability test
• Experience working with Automotive customer is desired.
• Basic Semiconductor Physics, working knowledge of CMOS logic design and layout, MOSFET structure, Microcontroller Architecture, basic semiconductor reliability test skill and semiconductor manufacturing processes.
• QMS (Quality Management System)
• Available to support domestic & international business travel, though limited.
• Excellent written and verbal communications skills
• Excellent organizational skills including time management
• Proficient in MS Office 

Equal Opportunity Employer: Disability/ Veteran