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Title:  Staff Field Applications Engineer (FAE)

Requisition ID:  37364
Department:  America Central Sales
Location: 

Boston, US

Job Function:  Field Application Engineering

Position: Digital Field Application Engineer

Location: Boston, MA Area

 

Renesas is a global semiconductor company providing hardware and software solutions for a range of cutting-edge technologies including robots, automated factory equipment, and smart home applications. We are a key supplier to the world’s leading manufacturers of the electronics you rely on every day; you may not see our products, but they are all around you.

 

Renesas, headquartered in Japan, is a global, multi-billion dollar, publicly traded company, and has subsidiaries in 20 countries worldwide. Renesas is a dynamic, multi-cultural technology company where employees learn, mentor, innovate and thrive. Renesas is extending our share in fast-growing data economy-related markets such as infrastructure and data center, and strengthening our presence in the industrial/IOT and automotive segments. Our solutions drive products developed by major innovators around the world. Join us and build your future by being part of what’s next in electronics.

 

The IoT and Infrastructure Team is seeking an enthusiastic Digital Field Application Engineer who will be responsible for driving opportunity discovery and design wins for MCU, MPU, and Connectivity products at strategic assigned accounts. Tasks include customer portfolio presentations, providing customer design proposals utilizing Renesas product solutions, technical reviews and analysis, and customer debug efforts with a specialty in digital and wireless connectivity. The candidate should have hands-on experience in high performance MCU, MPU, and Wireless Connectivity HW/SW development and enjoys both presenting to a large group of individuals as well as working in the lab to validate customer designs according to application requirements.

 

Responsibilities:

• Manage technical support for Tier 1 accounts.
• Provide pre-sales promotion and post-sales support including product selection, product information, technical consultation, roadmaps, resolving support issues, design assistance, project development and debugging, and support Sales Account Managers in selecting samples and evaluation kits.

• Collaborate with associated BU Marketing, BU Application Engineering, and Sales Partners to meet individual design-in targets.

• Explore new application/market with objectives to provide BU the regional marketing intelligence as well as proposal for new product planning.

• Cross-functional collaboration with internal Renesas resources including Sales, Marketing, FAE, AE, Product Line, and Operations personnel to close designs and successfully help customer launch products to market.
• Identify customer intelligence including product requirements, decision criteria, roadblocks, timeline, budget, and competition.
• Develop business relations by promoting Renesas image and products 
• Lead and drive new business demand creation to secure successful design win penetrations at customers R&D. 
• Provide close loop communication to ensure smooth support and responsiveness to customers.

• Provide all types of technical support leading to design wins, as well as on-going support for existing products and customer programs as needed. These include schematic reviews, layout reviews, board bring ups, tuning/optimization and full validation.

• Debug solution in customer application on-site at customer labs or at Renesas Labs.

• Collaborate with other FAEs and communicate with Renesas Central Applications and Design Teams to support customer design-in.

• Maintain and develop understanding of customer's products.

• Understand system solution design decisions and trade-offs (including performance/power/features/real estate) and make recommendations on product selection for the desired cost/benefit ratio

 

Requirements: 
• BSEE or BSCS or equivalent 

• 3 to 5 years’ experience (min) in related areas with demonstrated ability to build strong, influential relationships in a technical sales environment, direct experience in sales/FAE is preferred.
• Demonstrated strong MCU and MPU SW and HW problem solving skills.
• Demonstrated strong schematic and C/C++ development/problem solving skills.
• Demonstrated strong analytical and problem-solving skills.
• Familiar with MCU and MPU architectures.

• Familiar with OS (Linux, FreeRTOS, Azure RTOS, Android) is a plus.

• Familiarity and experience with WiFi, BLE, and LTE wireless comm is a plus.

• Familiarity with Motor control technology and corresponding MCU complex is a plus.

• Familiarity with Analog and Power products relevant to the MCU/MPU complex is a plus.
• Strong written/verbal communication and negotiation skills.

• Being proactive and willing to take initiatives.
• Ability to balance strong technical skills with solid relationship-building and account management.

• Excellent interpersonal skills are mandatory, as customer interface will be a significant aspect of job.

• Personable with ability to develop rapport and trust with customers and colleagues alike

• Self-motivated team player who is able to take direction, manage multiple tasks simultaneously, and communicate effectively

• Besides very good technical semiconductor knowhow, the skills to drive projects, issues, and business independently is highly relevant.

 

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Nearest Major Market: Boston