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Title:  ServiceNow Staff Engineer (Remote work across Malaysia)

Company:  Renesas Electronics (Penang) Sdn. Bhd.
Country/Region:  MY
State:  Penang
City:  Bayan Lepas
Business Unit:  Direct Organization (CLO)
Office:  MY, Penang (REPG)
Job Function:  Information Technology
Job Type:  Permanent

ServiceNow Staff Engineer (Remote work across Malaysia)

Job Summary ::

This position will be part of a Global ServiceNow support team responsible for all aspects of administering, configuring, and implementing an Enterprise ServiceNow environment. A key member of the Global IT Operations Support team with primary focus in Asia and working with other ServiceNow developers to standardize all of Renesas on ServiceNow as the chosen Enterprise Service Management solution.  

Your responsibilities ::

Provide support for day-to-day operational tasks associated with administering, configuring, and implementing an enterprise ServiceNow environment.  This includes, but not limited to, catalog items, incident forms, workflows, E-mail templates, status pages, CMDB imports, MID Server maintenance, ITIL and user training, and platform upgrades as well as module expansion activities to meet the needs of the business.


Engineer that we need ::

  • Degree holder with at least 5 years' experience supporting ServiceNow (or similar platforms).
  • At least 2 years developing on the ServiceNow platform.
  • Extensive experience with the ITSM Module
  • AngularJS, JavaScript, HTML, and CSS experience required
  • Knowledge of other ServiceNow modules



This is a remote work position where we provide flexibility to work at home or anywhere you like!

You could save on commuting and time, staying away from office politics, and finally having a great balance of work and family life!